EMT Practice Test

1. Question Content...

---

Question1: Universal Containers (UC) loads bulk leads and campaigns from third-party lead aggregators on a weekly and monthly basis. The expected lead record volume is 500K records per week, and the expected campaign records volume is 10K campaigns per week. After the upload, Lead records are shared with various sales agents via sharing rules and added as Campaign members via Apex triggers on Lead creation. UC agents work on leads for 6 months, but want to keep the records in the system for at least 1 year for reference. Compliance requires them to be stored for a minimum of 3 years. After that, data can be deleted. What statement is true with respect to a data archiving strategy for UC?

Question2: An Architect needs to document the data architecture for a multi-system, enterprise Salesforce implementation.
Which two key artifacts should the Architect use? (Choose two.)

Question3: North Trail Outfitters (NTO) operates a majority of its business from a central Salesforce org, NTO also owns several secondary orgs that the service, finance, and marketing teams work out of, At the moment, there is no integration between central and secondary orgs, leading to data-visibility issues.
Moving forward, NTO has identified that a hub-and-spoke model is the proper architect to manage its data, where the central org is the hub and the secondary orgs are the spokes.
Which tool should a data architect use to orchestrate data between the hub org and spoke orgs?

Question4: Universal Containers (UC) has implemented Sales Cloud and it has been noticed that Sales reps are not entering enough data to run insightful reports and dashboards. UC executives would like to monitor and measure data quality metrics. What solution addresses this requirement?

Question5: Universal Container (UC) has accumulated data over years and has never deleted data from its Salesforce org. UC is now exceeding the storage allocations in the org. UC is now looking for option to delete unused from the org.
Which three recommendations should a data architect make is order to reduce the number of records from the org?
Choose 3 answers

Question6: Northern Trail Outfitters Is planning to build a consent form to record customer authorization for marketing purposes.
What should a data architect recommend to fulfill this requirement?

Question7: Universal Containers (UC) has multi -level account hierarchies that represent departments within their major Accounts. Users are creating duplicate Contacts across multiple departments. UC wants to clean the data so as to have a single Contact across departments. What two solutions should UC implement to cleanse their data? Choose 2 answers

Question8: Company S was recently acquired by Company T. As part of the acquisition, all of the data for the Company S's Salesforce instance (source) must be migrated into the Company T's Salesforce instance (target). Company S has 6 million Case records.
An Architect has been tasked with optimizing the data load time.
What should the Architect consider to achieve this goal?

Question9: A customer needs a sales model that allows the following:
Opportunities need to be assigned to sales people based on the zip code.
Each sales person can be assigned to multiple zip codes.
Each zip code is assigned to a sales area definition. Sales is aggregated by sales area for reporting.
What should a data architect recommend?

Question10: Universal Containers (UC) has implemented Salesforce, UC is running out of storage and needs to have an archiving solution, UC would like to maintain two years of data in Saleforce and archive older data out of Salesforce.
Which solution should a data architect recommend as an archiving solution?

Question11: UC is using SF CRM. UC sales managers are complaining about data quality and would like to monitor and measure data quality.
Which 2 solutions should a data architect recommend to monitor and measure data quality?
Choose 2 answers.

Question12: As part of addressing general data protection regulation (GDPR) requirements, UC plans to implement a data classification policy for all its internal systems that stores customer information including salesforce.
What should a data architect recommend so that UC can easily classify consumer information maintained in salesforce under both standard and custom objects?

Question13: Universal Containers has provided a web order form for its customer and has noticed invalid data coming in on orders.
What should be used to mitigate this problem?

Question14: A large automobile company has implemented Salesforce for its sales associates. Leads flow from its website to Salesforce using a batch integration in Salesforce. The batch job converts the leads to Accounts in Salesforce. Customers visiting their retail stores are also created in Salesforce as Accounts.
The company has noticed a large number of duplicate Accounts in Salesforce. On analysis, it was found that certain customers could interact with its website and also visit the store. The sales associates use Global Search to search for customers in Salesforce before they create the customers.
Which option should a data architect choose to implement to avoid duplicates?

Question15: UC has a variety of systems across its technology landscape, including SF, legacy enterprise resource planning (ERP) applications and homegrown CRM tools. UC has decided that they would like to consolidate all customer, opportunity and order data into Salesforce as part of its master data management (MDM) strategy.
What are the 3 key steps that a data architect should take when merging data from multiple systems into Salesforce? Choose 3 answers:

Question16: UC is migrating individual customers (B2C) data from legacy systems to SF. There are millions of customers stored as accounts and contacts in legacy database.
Which object model should a data architect configure within SF ?

Question17: Universal Containers has multiple systems all containing and maintaining customer dat a. Although point-to-point integrations are in place, customers are complaining about consistency in the data.
What solution should the data architect recommend?

Question18: A health care provider wishes to use salesforce to track patient care. The following actions are in Salesforce
1. Payment Providers: Orgas who pay for the care 2 patients.
2. Doctors: They provide care plan for patients and need to support multiple patients, they are provided access to patient information.
3. Patients: They are individuals who need care.
A data architect needs to map the actor to Sf objects. What should be the optimal selection by the data architect?

Question19: UC is rolling out Sales App globally to bring sales teams together on one platform. UC expects millions of opportunities and accounts to be creates and is concerned about the performance of the application.
Which 3 recommendations should the data architect make to avoid the data skew? Choose 3 answers.

Question20: Northern Trail Outfitters needs to implement an archive solution for Salesforce dat a. This archive solution needs to help NTO do the following:
1. Remove outdated Information not required on a day-to-day basis.
2. Improve Salesforce performance.
Which solution should be used to meet these requirements?

Question21: Universal Containers is establishing a call center that will use Salesforce. UC receives 10 million calls and creates 100 million cases every month. Cases are linked to a custom call object using lookup relationship. UC would like to run reports and dashboard to better understand different case types being created on calls to better serve customers.
What solution should a data architect recommend to meet the business requirement?

Question22: Universal Containers (UC) owns several Salesforce orgs across a variety of business units. UC management has declared that it needs the ability to report on Accounts and Opportunities from each org in one place. Once the data is brought together into a global view, management would like to use advanced Al-driven analytics on the dataset.
Which tool should a data architect recommend to accomplish this reporting requirement?

Question23: Cloud Kicks has the following requirements:
- Data needs to be sent from Salesforce to an external system to generate invoices from their Order Management System (OMS).
- A Salesforce administrator must be able to customize which fields will be sent to the external system without changing code.
What are two approaches for fulfilling these requirements? (Choose two.)

Question24: As part of a phased Salesforce rollout. there will be 3 deployments spread out over the year. The requirements have been carefully documented. Which two methods should an architect use to trace back configuration changes to the detailed requirements? Choose 2 answers

Question25: Universal Containers (CU) is in the process of implementing an enterprise data warehouse (EDW). UC needs to extract 100 million records from Salesforce for migration to the EDW.
What data extraction strategy should a data architect use for maximum performance?

Question26: Universal Containers has successfully migrated 50 million records into five different objects multiple times in a full copy sandbox. The Integration Engineer wants to re-run the test again a month before it goes live into Production. What is the recommended approach to re-run the test?

Question27: Ursa Major Solar has defined a new Data Quality Plan for their Salesforce data.
Which two approaches should an Architect recommend to enforce the plan throughout the organization? (Choose two.)

Question28: Universal Containers (UC) is transitioning from Classic to Lightning Experience.
What does UC need to do to ensure users have access to its notices and attachments in Lightning Experience?

Question29: Northern Trail Outfitters (NTO) has the following systems:
Customer master-source of truth for customer information
Service cloud-customer support
Marketing cloud-marketing support
Enterprise data warehouse-business reporting
The customer data is duplicated across all these system and are not kept in sync. Customers are also complaining that they get repeated marketing emails and have to call into update their information.
NTO is planning to implement master data management (MDM) solution across the enterprise.
Which three data will an MDM tool solve?
Choose 3 answers

Question30: A casino is implementing Salesforce and is planning to build a customer 360 degree view for a customer who visits its resorts. The casino currently maintains the following systems that record customer activity: L Point-of-sale system: All purchases for a customer
2. Salesforce; All customer service activity and sales activities for a customer
3. Mobile app: All bookings, preferences, and browser activity for a customer
4. Marketing: All email, SMS, and social campaigns for a customer
Customer service agents using Salesforee would like to view the activities from all four systems to provide support to customers. The information has to be current and real time.
What strategy should the data architect implement to satisfy this requirement?

Question31: A large multinational B2C Salesforce customer is looking to implement their distributor management application is Salesforce. the application has the following capabilities:
1.Distributor create sales order in salesforce
2.Sales order are based on product prices applicable to their region
3. Sales order are closed once they are fulfilled
4. It is decided to maintain the order in opportunity object
How should the data architect model this requirement?

Question32: Universal Containers has a rollup summary field on account to calculate the number of contacts associated with an account. During the account load, Salesforce is throwing an "UNABLE _TO_LOCK_ROW" error.
Which solution should a data architect recommend to resolve the error?

Question33: Universal Containers (UC) has over 10 million accounts with an average of 20 opportunities with each account. A Sales Executive at UC needs to generate a daily report for all opportunities in a specific opportunity stage.
Which two key considerations should be made to make sure the performance of the report is not degraded due to large data volume?

Question34: A large telecommunication provider that provides internet services to both residence and business has the following attributes:
A customer who purchases its services for their home will be created as an Account in Salesforce.
Individuals within the same house address will be created as Contact in Salesforce.
Businesses are created as Accounts in Salesforce.
Some of the customers have both services at their home and business.
What should a data architect recommend for a single view of these customers without creating multiple customer records?

Question35: Universal Containers (UC) has 1,000 accounts and 50,000 opportunities. UC has an enterprise security requirement to export all sales data outside of Salesforce on a weekly basis. The security requirement also calls for exporting key operational data that includes events such as file downloads, logins, logouts, etc. Which two recommended approaches would address the above requirement?

Question36: UC has millions of case records with case history and SLA dat
a. UC's compliance team would like historical cases to be accessible for 10 years for Audit purpose.
What solution should a data architect recommend?

Question37: Northern trail Outfitters (NTO) uses Sales Cloud and service Cloud to manage sales and support processes. Some of NTOs team are complaining they see new fields on their page unsure of which values need be input. NTO is concerned about lack of governance in making changes to Salesforce.
Which governance measure should a data architect recommend to solve this issue?

Question38: A customer is facing locking issued when importing large data volumes of order records that are children in a master-detail relationship with the Account object. What is the recommended way to avoid locking issues during import?

Question39: To avoid creating duplicate Contacts, a customer frequently uses Data Loader to upsert Contact records into Salesforce. What common error should the data architect be aware of when using upsert?

Question40: What should a data architect do to provide additional guidance for users when they enter information in a standard field?

Question41: Universal Containers (UC) is expecting to have nearly 5 million shipments records in its Salesforce org. Each shipment record has up to 10 child shipment item records. The Shipment custom object has an Organization-wide Default (OWD) sharing model set to Private and the Shipment Item custom object has a Master-Detail relationship to Shipment. There are 25 sharing rules set on the Shipment custom object, which allow shipment records to be shared to each of UC's 25 business areas around the globe. These sharing rules use public groups, one for each business area plus a number of groups for management and support roles. UC has a high turnover of Sales Reps and often needs to move Sales Reps between business areas in order to meet local demand. What feature would ensure that performance, when moving Sales Reps between regions, remains adequate while meeting existing requirements?

Question42: Universal Container is using Salesforce for Opportunity management and enterprise resource planning (ERP) for order management. Sales reps do not have access to the ERP and have no visibility into order status.
What solution a data architect recommends to give the sales team visibility into order status?

Question43: Universal Containers (UC) management has identified a total of ten text fields on the Contact object as important to capture any changes made to these fields, such as who made the change, when they made the change, what is the old value, and what is the new value. UC needs to be able to report on these field data changes within Salesforce for the past 3 months. What are two approaches that will meet this requirement? Choose 2 answers

Question44: An architect has been asked by a client to develop a solution that will integrate data and resolve duplicates and discrepancies between Salesforce and one or more external systems. What two factors should the architect take into consideration when deciding whether or not to use a Master Data Management system to achieve this solution?
Choose 2 answers

Question45: A large automobile manufacturer has decided to use Salesforce as its CRM. It needs to maintain the following dealer types in their CRM:
Local dealers
Regional distributor
State distributor
Service dealer
The attributes are different for each of the customer types. The CRM users should be allowed to enter only attributes related to the customer types. The processes and business rules for each of the customer types could be different.
How should the different dealers be maintained in Salesforce?

Question46: Which two aspects of data does an Enterprise data governance program aim to improve?

Question47: Universal Containers (UC) has lead assignment rules to assign leads to owners. Leads not routed by assignment rules are assigned to a dummy user. Sales rep are complaining of high load times and issues with accessing leads assigned to the dummy user.
What should a data architect recommend to solve these performance issues?

Question48: Universal Containers (UC) is implementing a formal, cross -business -unit data governance program As part of the program, UC will implement a team to make decisions on enterprise -wide data governance. Which two roles are appropriate as members of this team? Choose 2 answers

Question49: Northern Trail outfitters in migrating to salesforce from a legacy CRM system that identifies the agent relationships in a look-up table.
What should the data architect do in order to migrate the data to Salesfoce?

Question50: Universal Containers (UC) is launching an RFP to acquire a new accounting product available on AppExchange. UC is expecting to issue 5 million invoices per year, with each invoice containing an average of 10 line items. What should UC's Data Architect recommend to ensure scalability?

Question51: Northern Trail Outfitters (NTO) has a variety of customers that include householder, businesses, and individuals.
The following conditions exist within its system:
NTO has a total of five million customers.
Duplicate records exist, which is replicated across many systems, including Salesforce.
Given these conditions, there is a lack of consistent presentation and clear identification of a customer record.
Which three option should a data architect perform to resolve the issues with the customer data?

Question52: NTO has decided to franchise its brand. Upon implementation, 1000 franchisees will be able to access BTO's product information and track large customer sales and opportunities through a portal. The Franchisees will also be able to run monthly and quarterly sales reports and projections as well as view the reports in dashboards.
Which licenses does NTO need to provide these features to the Franchisees?

Question53: Northern Trail Outfitters is concerned because some of its data is sensitive and needs to be identified for access.
What should be used to provide ways to filter and identify the sensitive data?

Question54: A casino is implementing salesforce and is planning to build a customer 360 view for a customer who visits its resorts. The casino currently maintained the following systems that records customer activity:
1. Point of sales system: All purchases for a customer.
2. Salesforce: All customer service activity and sales activity for a customer.
3. Mobile app: All bookings, preferences and browser activity for a customer.
4. Marketing: All email, SMS and social campaigns for a customer.
Customer service agents using salesforce would like to view the activities from all system to provide supports to customers. The information has to be current and real time.
What strategy should the data architect implement to satisfy this requirement?

Question55: Universal Containers (UC) is a business that works directly with individual consumers (B2C). They are moving from a current home-grown CRM system to Salesforce. UC has about one million consumer records. What should the architect recommend for optimal use of Salesforce functionality and also to avoid data loading issues?

Question56: Based on government regulations, a Salesforce customer plans to implement the following in Salesforce for compliance:
Access to customer information based on record ownership
Ability for customers to request removal of their information from Salesforce Prevent users from accessing Salesforce from outside company network (virtual private network, or VPN) What should a data architect recommend to address these requirements?

Question57: NTO has decided that it is going to build a channel sales portal with the following requirements:
1. External resellers are able to authenticate to the portal with a login.
2. Lead data, opportunity data and order data are available to authenticated users.
3. Authenticated users many need to run reports and dashboards.
4. There is no need for more than 10 custom objects or additional file storage.
Which community cloud license type should a data architect recommend to meet the portal requirements?

Question58: The head of sales at Get Cloudy Consulting wants to understand key relevant performance figures and help managers take corrective actions where appropriate.
What is one reporting option Get Cloudy Consulting should consider?

Question59: Universals Containers' system administrators have been complaining that they are not able to make changes to its users' record, including moving them to new territories without getting "unable to lock row" errors. This is causing the system admins to spend hours updating user records every day.
What should the data architect do to prevent the error?

Question60: NTO would like to retrieve their SF orgs meta data programmatically for backup within a various external. Which API is the best fit for accomplishing this task?

Question61: Universal Container (US) is replacing a home grown CRM solution with Salesforce, UC has decided to migrate operational (Open and active) records to Salesforce, while keeping historical records in legacy system, UC would like historical records to be available in Salesforce on an as needed basis.
Which solution should a data architect recommend to meet business requirement?

Question62: Which three characteristics of a Skinny table help improve report and query performance?

Question63: Universal Containers (UC) requires 2 years of customer related cases to be available on SF for operational reporting. Any cases older than 2 years and upto 7 years need to be available on demand to the Service agents. UC creates 5 million cases per yr.
Which 2 data archiving strategies should a data architect recommend? Choose 2 options:

Question64: Universal Containers (UC) maintains a collection of several million Account records that represent business in the United Sates. As a logistics company, this list is one of the most valuable and important components of UC's business, and the accuracy of shipping addresses is paramount. Recently it has been noticed that too many of the addresses of these businesses are inaccurate, or the businesses don't exist. Which two scalable strategies should UC consider to improve the quality of their Account addresses?

Question65: Universal Containers (UC) has a data model as shown in the image. The Project object has a private sharing model, and it has Roll -Up summary fields to calculate the number of resources assigned to the project, total hours for the project, and the number of work items associated to the project. What should the architect consider, knowing there will be a large amount of time entry records to be loaded regularly from an external system into Salesforce.com?

Question66: Universal Containers (UC) is implementing a new customer categorization process where customers should be assigned to a Gold, Silver, or Bronze category if they've purchased UC's new support service. Customers are expected to be evenly distributed across all three categories. Currently, UC has around 500,000 customers, and is expecting 1% of existing non-categorized customers to purchase UC's new support service every month over the next five years. What is the recommended solution to ensure long-term performance, bearing in mind the above requirements?

Question67: Universal Containers (UC) has implemented a master data management strategy, which uses a central system of truth, to ensure the entire company has the same customer information in all systems. UC customer data changes need to be accurate at all times in all of the systems. Salesforce is the identified system of record for this information.
What is the correct solution for ensuring all systems using customer data are kept up to date?

Question68: Due to security requirements, Universal Containers needs to capture specific user actions, such as login, logout, file attachment download, package install, etc. What is the recommended approach for defining a solution for this requirement?

Question69: Universal Containers (UC) is implementing Salesforce and will be using Salesforce to track customer complaints, provide white papers on products, and provide subscription based support.
Which license type will UC users need to fulfill UC's requirements?

Question70: To address different compliance requirements, such as general data protection regulation (GDPR), personally identifiable information (PII), of health insurance Portability and Accountability Act (HIPPA) and others, a SF customer decided to categorize each data element in SF with the following:
Data owner
Security Level, such as confidential
Compliance types such as GDPR, PII, HIPPA
A compliance audit would require SF admins to generate reports to manage compliance.
What should a data architect recommend to address this requirement?

Question71: Northern Trail Outfitters (NTO) has implemented Salesforce for its sales users. The opportunity management in Saiesforce Is implemented as follows:
1. Sales users enter their opportunities in Salesforce for forecasting and reporting purposes.
2. NTO has a product pricing system (PPS) that is used to update the Opportunity Amount field on opportunities on a daily basis.
3. PPS is the trusted source within NTO for Opportunity Amount.
4. NTO uses Opportunity Forecast for its sales planning and management.
Sales users have noticed that their updates to the Opportunity Amount field are overwritten when PPS updates their opportunities.
How should a data architect address this overwriting issue?

Question72: DreamHouse Realty has 15 million records in the Order_c custom object. When running a bulk query, the query times out.
What should be considered to address this issue?

Question73: Universal Containers (UC) owns a complex Salesforce org with many Apex classes, triggers, and automated processes that will modify records if available. UC has identified that, in its current development state, UC runs change of encountering race condition on the same record.
What should a data architect recommend to guarantee that records are not being updated at the same time?

Question74: UC has large amount of orders coming in from its online portal. Historically all order are assigned to a generic user.
Which 2 measures should data architect recommend to avoid any performance issues while working with large number of order records? Choose 2 answers:

Question75: A Customer is migrating 10 million order and 30 million order lines into Salesforce using Bulk API. The Engineer is experiencing time-out errors or long delays querying parents order IDs in Salesforce before importing related order line items. What is the recommended solution?

Question76: Universal Containers (UC) is concerned about the accuracy of their Customer information in Salesforce. They have recently created an enterprise-wide trusted source MDM for Customer data which they have certified to be accurate. UC has over 20 million unique customer records in the trusted source and Salesforce. What should an Architect recommend to ensure the data in Salesforce is identical to the MDM?

Question77: Universal Containers has a public website with several forms that create Lead records in Salesforce using the REST API. When designing these forms, which two techniques will help maintain a high level of data quality?

Question78: What 2 data management policies does the data classification feature allow customers to classify in salesforce? Choose 2 answers:

Question79: Universal Containers (UC) has deployed Salesforce to manage Marketing. Sales, and Support efforts in a multi -system ERP environment After reaching the limits of native reports & dashboards. UC leadership is looking to understand what options can be used to provide more analytical insights. What two approaches should an architect recommend? Choose 2 answers

Question80: Universal Containers is looking to use Salesforce to manage their sales organization. They will be migrating legacy account data from two aging systems into Salesforce. Which two design considerations should an architect take to minimize data duplication? Choose 2 answers

Question81: Get Cloudy Consulting needs to evaluate the completeness and consistency of contact information in Salesforce. Their sales reps often have incomplete information about their accounts and contacts. Additionally, they are not able to interpret the information in a consistent manner. Get Cloudy Consulting has identified certain ""key"" fields which are important to their sales reps.
What are two actions Get Cloudy Consulting can take to review their data for completeness and consistency? (Choose two.)

Question82: Developers at Universal Containers need to build a report for the business which displays Accounts opened in the past year grouped by industry. This report will also include information from contacts, opportunities, and orders. There are several million Accounts in the system. Which two options should be recommended to make this report perform well and satisfy the business need?

Question83: Universal Containers has two systems. Salesforce and an on -premise ERP system. An architect has been tasked with copying Opportunity records to the ERP once they reach a Closed/Won Stage. The Opportunity record in the ERP system will be read-only for all fields copied in from Salesforce. What is the optimal real-time approach that achieves this solution?

Question84: NTO has 1 million customer records spanning 25 years. As part of its new SF project, NTO would like to create a master data management strategy to help preserve the history and relevance of its customer data.
Which 3 activities will be required to identify a successful master data management strategy? Choose 3 answers:

Question85: Universal Container has a Sales Cloud implementation for a sales team and an enterprise resource planning (ERP) as a customer master Sales team are complaining about duplicate account and data quality issues with account data.
Which two solution should a data architect recommend to resolve the complaints?

Question86: NTO has been using salesforce for sales and service for 10 years. For the past 2 years, the marketing group has noticed a raise from 0 to 35 % in returned mail when sending mail using the contact information stored in salesforce.
Which solution should the data architect use to reduce the amount of returned mails?

Question87: US is implementing salesforce and will be using salesforce to track customer complaints, provide white papers on products and provide subscription (Fee) - based support.
Which license type will US users need to fulfil US's requirements?

Question88: Northern Trail Outfitters (NTO) has an external product master system that syncs product and pricing information with Salesforce. Users have been complaining that they are seeing discrepancies in product and pricing information displayed on the NTO website and Salesforce.
As a data architect, which action is recommended to avoid data sync issues?

Question89: Universal Containers (UC) is using Salesforce Sales & Service Cloud for B2C sales and customer service but they are experiencing a lot of duplicate customers in the system. Which are two recommended approaches for UC to avoid duplicate data and increase the level of data quality?

Question90: Universal Containers (UC) has a complex system landscape and is implementing a data governance program for the first time Which two first steps would be appropriate for UC to initiate an assessment of data architecture? Choose 2 answers

Question91: Universal Containers has implemented Salesforce for its operations. In order for customers to be created in their MDM solution, the customer record needs to have the following attributes:
1. First Name
2. Last Name
3. Email
Which option should the data architect recommend to mandate this when customers are created in Salesforce?

Question92: UC is having issues using Informatica Cloud Louder to export +10MOrder records. Each Order record has 10 Order Line Items. What two steps can you take to help correct this? Choose two answers.

Question93: Which API should a data architect use if exporting 1million records from Salesforce?

Question94: Universal Containers (UC) has built a custom application on Salesforce to help track shipments around the world. A majority of the shipping records are stored on premise in an external data source. UC needs shipment details to be exposed to the custom application, and the data needs to be accessible in real time. The external data source is not OData enabled, and UC does not own a middleware tool.
Which Salesforce Connect procedure should a data architect use to ensure UC's requirements are met?

Question95: UC needs to load a large volume of leads into salesforce on a weekly basis. During this process the validation rules are disabled.
What should a data architect recommend to ensure data quality is maintained in salesforce.

Question96: NTO uses salesforce to manage relationships and track sales opportunities. It has 10 million customers and 100 million opportunities. The CEO has been complaining 10 minutes to run and sometimes failed to load, throwing a time out error.
Which 3 options should help improve the dashboard performance?
Choose 3 answers:

Question97: Universal Containers (UC) is in the process of selling half of its company. As part of this split, UC's main Salesforce org will be divided into two org:org A and org B, UC has delivered these requirements to its data architect
1. The data model for Org B will drastically change with different objects, fields, and picklist values.
2. Three million records will need to be migrated from org A to org B for compliance reasons.
3. The migrate will need occur within the next two month, prior to be split.
Which migrate strategy should a data architect use to successfully migrate the date?

Question98: Universal Containers (UC) wants to store product data in Salesforce, but the standard Product object does not support the more complex hierarchical structure which is currently being used in the product master system. How can UC modify the standard Product object model to support a hierarchical data structure in order to synchronize product data from the source system to Salesforce?

Question99: UC migrating 100,000 Accounts from an enterprise resource planning (ERP) to salesforce and is concerned about ownership skew and performance.
Which 3 recommendations should a data architect provide to prevent ownership skew?
Choose 3 answers:

Question100: Universal Containers (UC) needs to move millions of records from an external enterprise resource planning (ERP) system into Salesforce.
What should a data architect recommend to be done while using the Bulk API in serial mode instead of parallel mode?

Question101: Universal Containers wants to automatically archive all inactive Account data that is older than 3 years. The information does not need to remain accessible within the application. Which two methods should be recommended to meet this requirement? Choose 2 answers

Question102: Cloud Kicks is launching a Partner Community, which will allow users to register shipment requests that are then processed by Cloud Kicks employees. Shipment requests contain header information, and then a list of no more than 5 items being shipped.
First, Cloud Kicks will introduce its community to 6,000 customers in North America, and then to 24,000 customers worldwide within the next two years. Cloud Kicks expects 12 shipment requests per week per customer, on average, and wants customers to be able to view up to three years of shipment requests and use Salesforce reports.
What is the recommended solution for the Cloud Kicks Data Architect to address the requirements?

Question103: Universal Containers (UC) plans to implement consent management for its customers to be compliant with General Data Protection Regulation (GDPR). UC has the following requirements:
UC uses Person Accounts and Contacts in Salesforce for its customers.
Data Protection and Privacy is enabled in Salesforce.
Consent should be maintained in both these objects.
UC plans to verify the consent provided by customers before contacting them through email or phone.
Which option should the data architect recommend to implement these requirements?

Question104: Universal Containers (UC) has a multi-level master-detail relationship for opportunities, a custom opportunity line item object, and a custom discount request. UC has opportunity as master and custom line item object as detail in master-detail relationship. UC also has a custom line item object as master and a custom discount request object as detail in another master-detail relationship. UC has a requirement to show all sums of discounts across line items at an opportunity level. What is the recommended solution to address these requirements?

Question105: Universal Containers (UC) is migrating from a legacy system to Salesforce CRM, UC is concerned about the quality of data being entered by users and through external integrations.
Which two solutions should a data architect recommend to mitigate data quality issues?

Question106: Universal Containers is setting up an external Business Intelligence (BI) system and wants to extract 1,000,000 Contact records. What should be recommended to avoid timeouts during the export process?

Question107: A large insurance provider is looking to implement Salesforce. The following exist.
1. Multiple channel for lead acquisition
2. Duplication leads across channels
3. Poor customer experience and higher costs
On analysis, it found that there are duplicate leads that are resulting to mitigate the issues?

Question108: Universal Containers (UC) is migrating data from legacy system to Salesforce. During data analysis it was discovered that data types of fields being migrated do not match with Salesforce data types.
Which solution should a data architect use to ensure successful data migrations?

Question109: UC is migrating data from legacy system to SF. UC would like to preserve the following information on records being migrated:
Date time stamps for created date and last modified date.
Ownership of records belonging to inactive users being migrated to Salesforce.
Which 2 solutions should a data architect recommends to preserve the date timestamps and ownership on records? Choose 2 answers.

Question110: NTO has multiple systems across its enterprise landscape including salesforce, with disparate version the customer records.
In salesforce, the customer is represented by the contact object.
NTO utilizes an MDM solution with these attributes:
1. The MDM solution keeps track of customer master with a master key.
2. The master key is a map to the record ID's from each external system that customer data is stored within.
3. The MDM solution provides de-duplication features, so it acts as the single source of truth.
How should a data architect implement the storage of master key within salesforce?

Question111: Northern Trail Outfitter has implemented Salesforce for its associates nationwide, Senior management is concerned that the executive dashboard are not reliable for their real-time decision-making. On analysis , the team the following issues with data entered in Salesforce.
Information in certain records is incomplete.
Incorrect entry in certain fields causes records to be excluded in report fitters.
Duplicate entries cause incorrect counts.
Which three steps should a data architect recommend to address the issues?

Question112: Universal Containers wishes to maintain Lead data from Leads even after they are deleted and cleared from the Recycle Bin. What approach should be implemented to achieve this solution?

Question113: NTO has implemented salesforce for its sales users. The opportunity management in salesforce is implemented as follows:
1. Sales users enter their opportunities in salesforce for forecasting and reporting purposes.
2. NTO has a product pricing system (PPS) that is used to update opportunity amount field on opportunities on a daily basis.
3. PPS is the trusted source within the NTO for opportunity amount.
4. NTO uses opportunity forecast for its sales planning and management.
Sales users have noticed that their updates to the opportunity amount field are overwritten when PPS updates their opportunities.
How should a data architect address this overriding issue?

Question114: Northern Trail Outfitters has these simple requirements for a data export process:
File format should be in CSV.
Process should be scheduled and run once per week.
The expert should be configurable through the Salesforce UI.
Which tool should a data architect leverage to accomplish these requirements?

Question115: Universal Containers has deployed Salesforce for case management The company is having difficulty understanding what percentage of cases are resolved from the initial call to their support organization. What first step is recommended to implement a reporting solution to measure the support reps case closure rates?